Hassle-Free Returns

If you receive any defective items, there's no need to return them to us. Simply contact our friendly customer service team via email or phone within 30 days. Let us know the issue, and we'll be happy to provide you with a free replacement. Yes, it's really that easy.

Contact our friendly customer service team here - Customer Service

We understand that choosing the right products can be challenging. That's why we want you to have peace of mind. If you're not satisfied with the product upon receiving it, in the worst-case scenario, you can exchange it and choose another product. Click here to view our complete details and FAQs about our return policy.

We offer a maximum of one year for replacements if the product is damaged. If the product is defective or damaged, we're happy to replace it within one year from the original purchase date. There's a fixed shipping fee of $6.95 for exchanges that are over 30 days, and shipping costs may vary for international customers or those seeking expedited delivery options.

We guarantee the product to be defect-free within one year from the original purchase date. Our guarantee does not cover items that have not been properly maintained. If we don't have the same product in stock, we reserve the right to ship a similar product of equal value. Tootimid.com has the discretion to approve or deny return requests.

If you're not satisfied with the purchased item, we'll let you choose another one.

If you receive your order but are unsatisfied with the product, you can contact us within 30 days for an exchange. Please note that we cannot issue any refunds as all returns are processed.

If you have any questions, please feel free to contact us for more information.